Ariel Salaverria Custom Knives Ariel Salaverria Custom Knives - San Mai and Cable Damascus Custom Knives - Knifemaking Tutorials
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Ordering
Thank you for considering my knives, please read the following to understand my ordering process.
Available Knives
Send all purchase requests to ariel@aescustomknives.com, I'll contact you to confirm your order and arrange payment.
Custom Knives
Send all custom work inquiries to ariel@aescustomknives.com, I'll get back to you with my thoughts on your knife and to quote you an estimate and time frame for the project.

When working on custom orders I always send pictures of the different stages of the knife, so the customer can check up the progress with the idea of the knife in his mind and make corrections to it if there's any.

I document almost all stages and corroborate that the order is 100% to the customer's expectations, as sometimes the ideas for a knife change as you see the work done. Since I'm only happy if the customer says that I made the knife he really wanted instead of the knife he originally sketched, I don't mind changing the order details as I work.

If I have suggestions for a knife, I'll let the customer know about them, but he always has the final word. I can go crazy on my designs, but if someone orders a knife from me, I stick to the customer's ideas
Accepted Payments
For custom orders I prefer payment in form of Cashier/Bank Checks, International Money Orders and Money Transfers from Western Union, MoneyGram and USPS Sure Money. For items listed on the Forums or this website for immediate delivery, PayPal (+4%) is also accepted. Just contact me for the address.
Shipping
All orders are shipped on Fridays upon receiving payment. Shipping charges are based on weight and final destination of shipment and are already covered on the prices stated on the Available Knives pages.

Except otherwise noted, I use DHL to ship knives (ETA is 3-6 working days, depending on your location) I will send you the tracking number of your order most likely on Mondays, so you can check status on the delivery process.

Small jewerly and EDC items are shipped Registered Airmail (ETA is 10 working days) using the Argentina Post Office.

In the unlikely eventuality that a package gets lost, you will get the chance of having your money immediately refunded or getting a similar piece made with no waiting period. I might be far away from my customers, but I always take care of them.
Warranty
My warranty is very simple, if you don't abuse your knife, you ship it to me and I'll take care of it for as long as I'm able to work.

All you have to do is pay shipping both ways.

If it's damage due to abuse, I'll asses it and try to fix it anyway, charging a small fee if it's much work involved.
Home   About Me   Available   Knives   Pendants & EDC   My Projects   Tutorials   Knifemaking   Ordering   Contact
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