Ordering
Thank you for considering my knives, please read the following to
understand my ordering process. |
Available Knives
Send all purchase requests to ariel@aescustomknives.com,
I'll contact you to confirm your order and arrange payment. |
Custom Knife Orders
I DO take orders for Knives, Jewelry, EDC Tools and Lanyard Beads. Current waiting time on those ranges from a 2-4 weeks to 2-3 months, depending on the item in question. |
Accepted Payments
I prefer payments via PayPal. Just contact
me for the proper address.
If you can't/won't use PayPa, drop me a line to see if we can (most likely) arrange something else. |
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Shipping
All knife orders are left on an exporter's office on Fridays upon receiving payment. Shipping
charges are based on weight and final destination of shipment and
are already covered on the prices stated on the Available
section.
Except otherwise noted, I use DHL to ship knives (ETA is 3-6 working
days, depending on your location) I will send you the tracking number
of your order most likely on Tue/Wed, so you can check status on the
delivery process.
Small Jewelry items, EDC Tools and Lanyard Beads are shipped Registered Airmail (ETA is
10-12 working days) using the Argentina Post Office. You'll get a tracking number that you can use on the USPS website to check its status. If you don't live in the US, but your country has a PO with an online tracking system, you most likely can track the package there too.
In the unlikely eventuality that a package gets lost, you will
get the chance of having your money immediately refunded or getting
a similar piece made with no waiting period. I might be far away from
my customers, but I always take care of them. |
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Warranty
My warranty is very simple, if you don't abuse your knife, you ship
it to me and I'll take care of it for as long as I'm able to work.
All you have to do is pay shipping both ways.
If it's damage due to abuse, I'll asses it and try to fix it anyway,
charging a small fee if it's much work involved. |
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